Shipping & Returns

Shipping

  • Free shipping is already added into price of plants, To qualify you must meet the $150.00 minimum order anything under this amount will
  • be charged a $default ship charge of $30.00
  • Books have shipping prices noted on the book page.
  • Note: Shipping charges are subject to change in response to UPS changes.

Pense Nursery uses UPS, for safe and convenient delivery of your small fruit plants. Please give street address and phone number if possible for easier and quicker delivery. Shipping starts in October and ends in June 1st, and it's best to reserve your order early to ensure your choice of variety. All plants are state inspected yearly and strictly No. 1 stock.

 

How do I return an item?

Our plants are all freshly dug for every order. We guarantee our plants to be live and healthy when you receive them or you may make a claim to have the plants replaced or your money refunded, within one month. Call us at 479-369-2494 to arrange for replacement or refund.

We will not be responsible for neglect or growing conditions that are beyond our control after plants have been received.

We make every effort to keep all stock true to name. On occasion certain varieties may be sold out, and we will make an equal substitute, unless you've stated "no substitution" on your order form.

This warranty is to cover your receipt of a healthy live plant. Once plants are in the care of any individual, we express no responsibility for production or problems that might accrue.